You can push a summary to a patient's record in Meddbase. Motics makes a letter from the summary. Meddbase keeps the letter in the patient's document history, in the Motics folder.
Before you start
Connect Meddbase and select Scribe in Use this connection for. See Setting Up the Meddbase Integration.
Add a patient to the session. You can choose the patient from the Meddbase queue when you start the session.
For a referrer letter, add the referrer to your Motics contacts. The contact must have an address.
Note: This article is for the standard Meddbase integration. For Meddbase (Enterprise API), see Meddbase Enterprise: arrivals, find a patient by date of birth, replace a pushed note.
Open the push window
Open the session.
Generate the summary. Make sure that the correct version shows.
Select Push to with the Meddbase logo.
Motics opens Push to Meddbase.
Choose the letter type
In Letter Recipient, select one option.
Patient. Motics makes a letter to the patient. Meddbase adds the patient details from the Meddbase ID.
GP- Via Patient. Motics makes a letter to the GP, with the salutation "Dear Colleague".
Referrer/Key Contact. Motics makes a letter to a contact that you saved in Motics.
Check the patient in Patient. To choose a different patient, select Edit.
To type the Meddbase patient ID yourself, select Edit. Then select Enter patient ID manually. To go back to the session patient, select Reset to Original.
Add a referrer
Do these steps only when Letter Recipient is Referrer/Key Contact.
In Search Referrer/Key Contact, search by key person, department or organisation name.
Select the contact.
In Referrer/Key Contact Details Source, select Key Person/Department or Organisation.
Select the address, email and phone that you want to use.
Check the details in Referrer/Key Contact Details. You can edit them before you push.
To change the salutation, select Edit next to Letter Salutation. Select a salutation, or type your own. Then select Save.
Add a heading and CC recipients
To add a heading, select Include letter heading. Then type the heading in Letter Heading.
To send copies, use Add CC Recipients. Search your contacts. Then select each contact.
Push the letter
Select Push to Meddbase.
Motics shows the message Document successfully pushed to Meddbase.
If something goes wrong
You see "Referrer address must include at least the first line of the street address". Add the first line of the address to the contact. Then push again.
You see "Selected referrer contact not found". Search for the contact again. Then select it.
You see "Contacts could not be loaded. Check your connection and try again." Select Retry contacts.
You see "Failed to push document to Meddbase". Check that Meddbase is connected in Settings, Integrations. Then try again.
If the problem continues, contact us in the chat.